Privacy Policy
Last updated September 11, 2026
Information we collect
When you begin a custom song, we collect the contact details and story information you choose to provide, including names, relationship memories, musical preferences, personal messages, and optional scripture references. Payment information is handled by the secure checkout provider and is not stored on this website.
How we use your information
We use submitted information to prepare your personalized song, contact you about the order, provide support, prevent fraud, and improve the service. We do not sell your personal information.
Stories about other people
Please share only information you are comfortable using for a personal song. You are responsible for ensuring that you have permission to provide sensitive information about another person, especially a child.
Storage and service providers
Information may be processed by service providers that help us operate the website, receive payment, create audio, store files, and deliver email. We limit use to what is necessary to provide the service.
Your choices
You may request access, correction, or deletion of your submitted information by contacting office.sarahmitchell@gmail.com. Some transaction records may be retained when required for legal, accounting, or fraud-prevention purposes.